Employer branding and internal communication
An employer brand that keeps its promises
What you promise candidates, your teams check every day. We build the approach with them, and that is what makes the result credible, inside and outside.
A mandate story
Getting a new team recognised without imposing governance
- Situation
- In a renowned manufacture, a cross-functional performance support team has just been created and must make its services known to departments.
- Roadblock
- Imposed communication governance would have put off teams already overloaded with information.
- Breakthrough
- A focus group with its internal clients, then an internal marketing plan that starts with the team itself: collaborative space, a launch video as a pilot, a co-built charter.
- Result
- Ongoing mission. The team demonstrates its expertise by example, and departments come to it.
Your challenge, our answer
What we hear most often
How it works
Four steps, built with your teams
Scoping and governance
Objectives, timing, quick wins, stakeholders, project governance.
Focus groups and participatory diagnosis
Representative internal clients around the same table, to bring out real rather than assumed needs.
Co-built roadmap
Targets, intentions, channels, rituals. A pilot chosen to demonstrate by example.
Pilot and roll-out
The pilot is run with the client team and the necessary materials are created: brand guidelines, infographics, animated videos, interviews, newsletters. Analysing the results lets us adjust, then expand.
Three levers that work together
A credible employer brand rests on three levers
Recruitment makes a promise to candidates.
Internal communication shapes what your teams experience every day, and therefore what they say outside.
Collaborative work decides how choices are made: with the teams, or above them.
Our principle
Intentional communication
Every message has a chosen sender, recipient, intention and channel. We communicate less, but every message serves a purpose: informing, prompting action or connecting teams that ignore each other.
Tailored support
Defined with you, project by project
Strategy, pilot and materials
The scope is built with you, according to your context and priorities.
- Focus groups and participatory diagnosis
- Co-built roadmap and internal marketing plan
- Supported pilot, charter and materials
Each engagement is priced to measure, based on your context and the priorities defined together. The price is known before we start and is never indexed to salaries.
This may not be for you if…
- You are looking for purely operational support, with no strategic foundation.
- Your teams cannot be involved in a co-design approach.
In those cases, we will tell you at our first conversation, and point you elsewhere if we can.
The intentional communication test
Six questions to ask of every message before sending it.
Take the testInternal services to promote, processes to streamline, internal communication at saturation point?
Twenty minutes to look at your situation together.
